Most suppliers announce new items at the start of each calendar year and progressively produce them. Pre-orders may be delayed till a batch is manufactured but sometimes they are cancelled completely. (Batch manufacturing is where the supplier makes enough for current orders,then starts accumulating orders for the next economical production run which may take months or longer).
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Some hobby manufacturers are small “cottage” industries with limited resources, others represent companies who manufacture in batches. If you add a pre-order item in with other items, it will be back ordered and supplied when it arrives with out any additional P&H costs. With regards to items showing “pre-order”, this could mean an item is temporarily out of stock or is a new release awaiting delivery in the next 1-4months. If for reasons beyond our control items are not available, you will be contacted by email and or telephone and you may be offered an alternative product or your purchase will be refunded at your choice. We carry over 30 ,000 line items and it is impossible to maintain 100% accuracy. Occasionally discrepancies occur because of theft, clerical error or other event beyond our control. Hobbyco is a “Bricks and Mortar” retailer and items shown in stock are based on computer inventory records. In particualr never leave batteries unattended while charging.Īny queries should be emailed to provide your contact telephone number Make sure the manufacturers instructions are followed reagarding the charging process. Some products use rechargeable batteries and come with a battery charger. Radio Control models & toys require battery power to operate. Hobbyco accepts no liability for customers who fail to seek advice and/or have adequate liability insurance for this activity. Public Liability Insurance may also be required to operate this type of product. Damage incurred through impact in such situations is not considered warranty.Ĭustomers purchasing radio controlled aircraft with fuel motors should contact their local club to see where the models can be flown and also seek help & instruction if this is a new hobby. During the learning phase such models or kites may crash. Failure to do so could void warranty.įlying Models by their nature are light in construction otherwise they will not fly. We stress the need for instructions to be read thoroughly prior to commencing to assemble or operate any product. Therefore the finished model of kits may vary greatly between customers based on their skill and level of experience. Whilst HOBBYCO can guarantee the quality of the products it sells, we are unable to guarantee the skill or the workmanship you provide. If you wish to query a delivery please contact us at call 02 92869307 during business hours weekdays. If for reasons beyond our control items are not available, you will be contacted by email and or telephone and you may be offered an alternative product or your purchase will be refunded via Paypal at your choice. Goods are sent “Receipted” and require a signature on delivery. Please allow up to 8-10 working days for delivery. We will send your goods via Australian Post normally within 3 working days however if goods are unavailable delivery will take a little longer.
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We will normally confirm receipt of your order within a few minutes of ordering.
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Your complete credit card number cannot be viewed by HOBBYCO or any outside party.Payments are fully automated with an immediate response.Paypal processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.Īll online credit card transactions performed on this site using the Paypal gateway are secured payments. HOBBYCO uses the Paypal Payment Gateway for its online credit card transactions.